The Author is grateful to the following individuals, for their time and expertise in reviewing the triage content that has been incorporated into these protocols.

Call Center Medical Directors

• Lee-Anne Facey-Crowther MD, Medical Advisor, Clinidata Corporation, Toronto, Ontario, Canada
• Susan MacLean, MD, Medical Advisor, Clinidata Corporation, Toronto, Ontario, Canada
• Barton Schmitt, MD, Professor of Pediatrics, Medical Director, After-Hours Call Center Children's Hospital, Denver, CO
• Mark Rotty MD, Medical Director, Medical Call Center, Children’s Physician Network , Minneapolis,MN
• Gary Setnik MD, Chair, Emergency Medicine, Mount Auburn Hospital, Cambridge, MA. Co-Director, Division of Emergency Medicine, Harvard Medical School. Medical Director, Intellicare
• Michael Wahl MD, Medical Director, The Illinois Poison Center, Chicago, IL

Physicians

• Charles Bareis, MD, General Internist, Chief Medical Officer, MacNeal Hospital and Health Network, Berwyn, IL
• Gregor Blix MD, Urologic Surgeon, Medical Director Healthcare Midwest Surgery Center, Bronson Methodist Hospital and Borgess Hospital, Kalamazoo MI
• Carolyn B. Bridges MD, CDR, USPHS. Assoc. Director for Science (acting), Influenza Division, NCIRD (proposed) Centers for Disease Control and Prevention
• John Brofman MD, Pulmonologist, Medical Director of Critical Care, MacNeal Hospital and Health Network, Berwyn IL
• Dwayne Coad MD, Emergency Physician and Hospice Physician, Yellowknife , Northwest Territories, Canada
• Andrew Davis MD MPH, General Internist, Asst. Professor of Clinical Medicine, University of Chicago Hospitals, Chicago IL
• Kellie Flood-Shaffer MD, Assistant Professor, Division Director, Obstetrics and Gynecology, University of Cincinatti, Cincinatti Ohio
• David Goldberg MD, Director of Student Health, Asst. Professor of Medicine, Loyola University Medical Center, Maywood IL
• Mitchell Goldman, MD, Pediatric Emergency Medicine, Peyton Manning Children's Hospital at St Vincent, Indianapolis, IN
• Joseph Grubenhoff MD, Assistant Professor, Section of Emergency Medicine, The Children's Hospital, Denver Colorado
• Kenneth Heinrich MD, Attending Emergency Physician, Emergency Consultants, Inc.
• Inbar Kirson, MD, Attending, Obstetrics and Gynecology, Lutheran General Hospital, Park Ridge, IL
• Tony Lang, MD, Intemist, Mercy Hospital and Medical Center, Chicago IL
• Matthew Levine MD, Director of Trauma Services, Department of Emergency Medicine, Northwestern Memorial Hospital, Chicago IL
• Katherine Nolan-Watson MD, Asst. Professor in Obstetrics and Gynecology, Loyola University Medical Center, Maywood IL
• Roger Kaldawy MD, Asst. Professor in Ophthalmology and Visual Sciences, Boston University School of Medicine, Boston MA
• Samantha Mckelvey, Obstetrics and Gynecology, University of Arkansas for Medical Sciences; ANGELS program (Antenatal and Neonatal Guidelines, Education and Learning System), Little Rock, AR
• Edward Otten, MD, Toxicologist, Professor of Emergency Medicine, University of Cincinatti Medical Center, Cincinatti OH
• Greg Ozark MD, Director, Med-Peds Residency, Loyola University Medical Center, Maywood IL
• Paula Podrazik MD, Geriatrician, General Internist and ED Physician, University of Chicago Hospitals, Chicago IL
• Anna B. Reisman MD, Assistant Professor, Department of Internal Medicine, Yale University School of Medicine, New Haven CT
• Daniel Stone MD MBA, Attending Physician and Clinical Instructor, Northwestern Univ Emerg Med Residency, Chicago IL
• Herb Sutherland, DO, Medical Director of Emergency Department and Medical Call Center, Central Dupage Hospital, Winfield IL
• Penny Tenzer MD, Vice-Chair, Director of Family Medicine Residency, University of Miami Hospital and Medical School, FL
• Diana Viravec MD, Emergency Physician, , Emergency Services, MacNeal Hospital and Health Network, Berwyn IL
• Gary Wainer, DO, Family Practice Attending, Chief Medical Officer, Chicago Health Systems, Chicago, IL
• James Wilkerson MD, Attending Pathologist, Merced Pathology Laboratory, Merced CA
• David Zipes, MD, Pediatric Hospitalist, Peyton Manning Children's Hospital at St Vincent, Indianapolis, IN

Nurses

• Mary Alexander CRNI, Chief Executive Officer, Infusion Nurses Society (INS), Editor, Journal of Infusion Nursing
  Norwood MA
• Tina Butler WHNP-BC, MNSc, University of Arkansas for Medical Sciences ANGELS program (Antenatal and Neonatal Guidelines, Education and Learning System), Little Rock, AR
• Joanne Dedowicz RN, Director of Resource and Referral, Behavioral Health, Edwards - Linden Hospital, Naperville IL
• Jenny DuFresne RN, Manager for Valley Connection Call Center, Santa Clara Valley Hospital, Santa Clara CA
• Jeanine Feirer RN, Clinical Coordinator, Proactive Health, Marshfield Clinic, Unity WI
• Lisbeth Gabrielski, RN MSN IBCLC, Clinical Manager, Lactation Services, The Children's Hospital, Denver CO
• Rebecca Gebhart RN MSN, Faculty, University of Phoenix AZ, Call Center Advisor, ExpertKnowledgeNetwork.com
• Marlene Grasser RN, LVM Systems, Phoenix AZ
• Deborah Gresham RNC MSN, Clinical Nurse Specialist, Center for Women's Health Care, Miami Valley Hospital, Dayton OH
• Valerie Grossman RN BSN CEN, Director of Medical-Surgical Services, Via Health Hospital, Rochester NY
• Laura Mahlmeister RN PhD, Educational and Nurse Legal Consultant, L&D Nurse, Mahlmeister and Associates, San Francisco CA
• Kelli Massaro RN, Telephone Triage Consultant, Call Center Nurse, After-Hours Call Center Children's Hospital, Denver, CO
• Melissa Masson RN BScN MN(c), Clinical Practice Consultant, Sykes Telehealth Services, Ontario, Canada
• Donna Matthews RN, Newfoundland, Canada
• Becky McGowan RN, Call Center Nurse and Emergency Department Nurse, MacNeal Hospital and Health Network, Berwyn IL
• Kim McCormick RN, Telephone Triage, Home Health and Hospice Nursing, MacNeal Home Health Care, Berwyn, IL
• Cheryl Patterson RNC BSN, Educator Coordinator, Evergreen Healthline, Evergreen Hospital Medical Center, Kirkland WA
• Laurie Peachey RN, Toronto, Ontario, Canada
• Teresa Pounds, Nurse Manager and Clinical Content Coordinator, Intellicare, Inc. Portland, MN.
• Joan Rucker RN, Perinatal and Maternal Educator, MacNeal Hospital and Health Network, Berwyn, IL
• Charlene Slaney, Director of Client and Clinical Services, FONEMED, Newfoundland, Canada
• Susan Smith Dodson MBA BSN RN CCRC, Triage System Development Coordinator/Trainer, University of Arkansas for Medical Sciences ANGELS program (Antenatal and Neonatal Guidelines, Education and Learning System), Little Rock, AR
• Beverley Tipsord-Klinkhammer RN MBA, Senior VP of Patient Services, Onslow Memorial Hospital, Jacksonville NC
• Michelle Violette RN BScN MSc, Director of Chronic Disease Management, Sykes Telehealth Services, Toronto, Ontario, Canada
• Donna Williams RN, Nurse Manager, University of Arkansas for Medical Sciences ANGELS program (Antenatal and Neonatal Guidelines, Education and Learning System), Little Rock, AR

Paramedics

• Peter Dillman EdD EMT-P, St Vincent Health, Indianapolis, IN

Dentists

• James Discipio, DDS, LaGrange, Illinois

Behavioral Health Counselor

• Jennifer Vitagliano MC CPC, Helpline Coordinator, Behavioral Health Services, Banner Health System Call Center

Author and Senior Reviewer: David A. Thompson, M.D.

Content Set: Adult Symptom Checker

Adult Symptom Checker